Refund policy
Returns
We have a no refund policy, however if you change your mind we are happy to offer you an exchange within 28 days.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you need an exchange, send us an email at shadesbybre@gmail.com.
Refunds
If in the unfortunate event your order has been received faulty. Please send us an email shadesbybre@gmail.com.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3-5 working days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.